Aged Care Jobs and Careers

Join our Estia Health family in delivering exceptional care and support to our 8000 plus residents in one of our 70+ homes. At Estia Health, we are a place where everyone belongs with a purpose to enrich and celebrate life together.

It’s our people that make the difference, which is why we offer a caring, people-centered workplace where employees are valued and empowered with opportunities to learn and grow.

Join us in playing a special role in the future of aged care.

About this exciting role:

Reporting to the Head of Quality and Clinical Development, the Quality Business Partner is part of the organisation’s central services team and holds a pivotal role in monitoring the quality of care and service provided to residents across a portfolio of homes. The QBP identifies and escalates areas of non conformance to policies and procedures and builds the capability of home based leaders and employees in quality, risk and clinical processes.

Responsibilities:

• Identifies and escalates risk of care failure relating to non-conformance with organisational policies and procedures.
• Builds the capability of home leaders in quality management systems and clinical governance processes.
• Actively supports employees to understand and adhere to the organisation’s policies, procedures and Continuous Improvement Framework.
• Proactively partners with other organisational support services to ensure the home employees are provided with appropriate and relevant support and advice.
• Assists, advise, problem solves within the breadth of their professional knowledge and experience.
• Assist identification of staff knowledge gaps and support the resolution through delivering appropriate and relevant training in quality, risk and clinical areas.
• Facilitate training content set by Clinical Development
• Induct new Residential Aged Care Managers (RACM), Care Directors (CD) and Clinical Care Coordinators (CCC) to quality and clinical related areas.

The person who will be amazing in this role:

• Registered Nurse with minimum of 5 years of nursing experience in aged care or a clinically related discipline
• Minimum of 3 years’ experience leadership role
• Strong relationship management and advanced influencing skills.
• Highly developed written communication and interpersonal skills including the ability to liaise with key stakeholders
• Proven ability to work autonomously and as part of a team
• Strong organisational skills that reflect the ability to perform and prioritise multiple tasks seamlessly with excellent attention to detail
• Demonstrated high level reflective and critical analysis skills
• Knowledge of the Aged Care Quality Standards and Government’s reform Agenda

As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of changing the way we offer aged care.  If this is you, Apply Now!

Want to know more?

If you have questions, please email katrina.maurer@estiahealth.com.au

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation, and gender identities. If you need assistance to participate in our application process, please let us know.

Note: It is a condition of employment that you will be, and remain, vaccinated against COVID-19 and Influenza. All shortlisted applicants will need to pass the required background checks.

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