Join our Estia Health family in delivering exceptional care and support to our 8000 plus residents in one of our 75+ homes. At Estia Health, we are a place where everyone belongs with a purpose to enrich and celebrate life together.
It’s our people that make the difference, which is why we offer a caring, people-centered workplace where employees are valued and empowered with opportunities to learn and grow.
Join us in playing a special role in the future of aged care.
About the role
Estia Health roster a workforce of over 10,000 employees in seventy-eight locations, and the bulk of the workforce rostering is done in homes. As we upgrade our Rostering, Time & Attendance system, there will be significant changes to the user interface, and we need to ensure that our teams can roster effectively with the upgraded solution.
This role will be a key member of the project team, understanding current rostering practices and how they translate into the upgraded solution, opportunities for improvements that can be implemented with the new solution, participating in testing, developing/updating training materials, and delivering training to ensure that our homes can effectively roster and comply with business rules, safety protocols, and relevant legislation.
Understand current rostering processes, business rules, safety protocols, relevant legislation, and goals for the project that will contribute to improved rostering practices; and understand how these will be delivered through the upgraded solution.
Participate in testing the new solution against these processes, rules, protocols & legislation, understanding any gaps and potential business impacts. Escalate to project manager as required.
Create and maintain comprehensive documentation of training materials, processes, and user guides for reference. Ensure a range of techniques, resources and media (which might include eLearning, virtual classrooms) have been identified to address end user learning needs.
Plan and deliver training and ongoing support to home teams on rostering systems and processes, ensuring they understand our business processes, how to use the system, and their roles and responsibilities in rostering.
Track progress of training initiatives and report on the effectiveness and uptake of the new roster system.
The traits that will help you succeed
A degree in a related field such as Business Administration, Human Resources, Data Science, or Operations Management is desirable.
Certifications in technical writing, project management, data analysis, or specific rostering software advantageous.
A good understanding of learning styles and experience in training others, preferably within a Health context.
Strong understanding of rostering and resource planning processes, theories, and methodologies.
Practical experience with rostering or workforce management software.
Advanced Computer skills including Microsoft Office skills (Excel, PowerPoint, Outlook).
A high level of prioritisation, communication, and stakeholder engagement skills.
Demonstrated experience in analysing data to inform decision-making processes.
Strong verbal and written communication skills for interacting with various stakeholders.
Self-directed and highly motivated individual
As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of changing the way we offer aged care. If this is you, Apply Now!
Want to know more?
If you have questions, please email katrina.maurer@estiahealth.com.au
Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.
Note: It is a condition of employment that you will be, and remain, vaccinated against COVID-19 and Influenza. All shortlisted applicants will need to pass the required background checks.
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